IT Access Management and Governance Analyst

PAA Corporation has supported change, incident, asset, and configuration management for a global company and a key player in the Canadian energy market. Championed Information Security policies, ITIL processes for incident, request, problem, and change management. Played key roles in the implementation of Business continuity and Disaster recovery plans.

Enhanced Server administration, Anti-virus and Firewall configuration, data certification, test plans, and reconciliation processes in the development, production, and innovation of test environments. Audited configuration items, asset register, equipment, usage, consistency, records, updates, and consolidated assets, licences, and contracts.

Working knowledge of industry frameworks such as ITIL, ISO/IEC 27001, COBIT and SIEM technologies.